Terms of Service
The calculation of items for each inquiry is as follows: all inquiries from the same user on the same day are considered as one inquiry, so ten inquiry forms or ten emails from the same user in one day are considered as one inquiry of ten items.
An item is generally material with a specific system number. For instance, two volumes of a book listed under the same system number are one item, but two documents from one archive, where each document has a different system number, are two items.
2. Archival document
Print or electronic newspaper or periodical
Print or electronic book
Miscellaneous, e.g. map, poster, ketubbah, picture, photograph, sound recording, musical score, film et al.