Library > Services > Online Ordering

Online Ordering

​Ordering Items Online

The National Library's online ordering service allows users to order items to the reading rooms for viewing purposes, free of charge. Users are not required to come to the Library to order items. Once registered, users can order up to 20 items at a time using the National Library's "Merhav" search tool.

 

Reservation period: Once ordered, items will be held at the reception desk of the requested reading room for up to 14 days.

 

Loan extensions: Loans may be extended for an additional 7 days but only after the item is collected from reception.

 

Please note that items which are not collected within 14 days will be returned to stacks.



For assistance, please contact the Reference Department via the telephone: 074-733-6400 or our live chat service:

 

 
  • Registration:

  • Registration for the online ordering service opens an online library card that enables users to order items for in-library use. If you would like to borrow books, you must complete the full registration at the loan desk, situated on the ground floor.
 

To order an item:

The reading room staff does not place online orders for users, though we will gladly provide assistance with the online ordering process.
 

Each user can order up to 20 items at a time to a reading room or to the loan desk. Each physical volume counts as one item. For example, a book comprised of 3 volumes counts as 3 items. This order limit does not include books for home loan.
 

If the item ordered was not found, the request will be saved in the system for a period of one month. During this time, Library staff will continue to try and locate the item. At the end of this month you will receive notification of the status of the order.
Users can order an item currently in the possession of another reader. Notification will be sent to the requesting user when the item is returned.
 

If you would like to place an order for rare books, you must do so by filling out a form at the loan desk, not through an online order.
 

If you would like to order an SR copy, meaning a preservation copy, you must do so with the help of a librarian.
 

On Sunday – Thursday, until 6:00​ pm, and on Fridays until 11:45 am, ordering items that are situated within the library building will be processed on the same day.

Orders received after those hours will be processed on the next working day.

 


Item pick-up and return:

 
Users may keep up to 20 items under their name in a reading room. Items that are ordered for the first time will be held at reception for two weeks. Once the items are collected at reception for the first time after ordering, the loan can be extended for an additional week. The items remain on loan as long as the reader extends the loan every week, in the "My Account" section of the online reader card, up to a maximum period of four months. If the loan is not extended, the item will be returned to stacks.

 
Note: Items must be picked-up and returned to the reading room to which they were ordered.

 
It is the readers' responsibility to extend the loan period for items under their names.​